FAQ

ABOUT SHIPPING

When will I receive my order?

Orders received before 5:00 PM PST Monday through Thursday take 2 days to fulfill. All orders are shipped via USPS First Class Package mail unless you select a different mailing service at checkout. USPS First Class Package shipping can take 3-5 days to arrive after we have prepared your order. You will receive a shipping confirmation when the order has been fulfilled.

Do you provide a tracking number?

Yes, all USPS First Class Package shipping comes with a free tracking number by default.

When do you ship out product?

We fulfill orders Monday through Thursday between the hours of 8:00 AM and 5:00 PM PST. This means that if you place an order over the weekend, the fulfillment process will begin the following Monday. Also if you place an order during a weekday after 5:00 PM PST, the processing time begins the following business day.

ABOUT RETURNS

Do you accept returns?

Yes. We guarantee your satisfaction on every product we sell, and will refund a purchase if you are not 100% happy.

ABOUT THE CARDS

How are your cards printed?

With the exception of our musical cards, each Paper Taco greeting card is printed on 10% recycled mix paper from U.S. Certified FSC paper mills. The paper is a thick 100# accent uncoated paper on a digital press in Sunnyvale, CA.

Can you create a custom card for me using an existing design?

No, we currently do not make custom one-off orders. 

Are your cards blank inside?

Yes, each Paper Taco greeting card is blank inside for you to write your own sentiment. 

ABOUT WHOLESALE

Do you do wholesale?

Yes! If you are interested in selling Paper Tacos greeting cards, please fill out our interest form here.